To the Manager of Bins R Us, I am writing to let you know as a customer how impressed I am at your willingness and helpfulness to let me have the bin for an extra four days. This is a very busy time of year as it is. I congratulate you on you’re friendliness and you’re well mannered employee. I wish I could remember his name. So I will be using you’re bins again and I will pass onto any of my friends that need a bin to go straight to you. There are not many people left who are as generous as you in this world!!! I hope you have a happy Christmas and a relaxing New Year. Yours Sincerely Chrissy Milne.